The use of the site Clairitec implies full acceptance of the terms and conditions described below. These conditions of use may be modified or supplemented at any time, users of the site are invited to consult them regularly.

This site is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by Clairitec, who will then endeavor to communicate to users the dates and times of the intervention.

The Clairitec website is updated regularly by the Communication department. In the same way, the legal mentions can be modified at any time: they impose nevertheless on the user who is invited to refer to it as often as possible in order to take note of it.

Description of services provided

The site Clairitec aims to provide information on all activities and products of the company.

Clairitec strives to provide as accurate information on its website as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by it or the third party partners who provide this information.

All information on the website is indicative and may change. Furthermore, the information on the Clairitec website is not exhaustive. Some changes have been made since they went on line.

Privacy Policy and Management of Personal Data

In Europe, personal data are protected in particular by the law n ° 78-87 of January 6th, 1978, the law n ° 2004-801 of August 6th, 2004, the article L. 226-13 of the Penal Code and the European Directive of the October 24, 1995 as well as by the GDPR.

Clairitec collects personal information about the user via its contact form. The user provides this information with full knowledge of the facts, in particular when he himself proceeds to their input when creating an account during an order. It is then specified to the user of the site the obligation or not to provide this information.

The information collected on this form is stored in a computerized file by the Clairitec team. They are kept for a period of 3 years and are intended solely for the marketing and commercial department of the company, established in the European Union. Under no circumstances will this information be passed on to third parties.

In accordance with the law “Informatique et Libertés” and RGPD, you can exercise your right of access, modification, deletion and portability to data concerning you. To do this, you can contact us at the following address: communication@startec-energy.com or via our contact form.

The data collected on the site Clairitec when sending an email are strictly reserved for the company Clairitec and will in no case be sold to third parties. No email address or personal data will be transmitted to third parties or partners, except with the written agreement of the interested parties.

The entire site and its database are protected by the provisions of the Act of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.

Contractual limitations on technical data

The website Clairitec cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing any viruses and with a last generation up-to-date browser.

Intellectual property and counterfeits

Clairitec owns the intellectual property rights or has the rights to use all the elements available on the site, including text, images, graphics, logos, icons, sounds, software.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written permission of Clairitec (formulated by mail to the head office of the company).

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Code of Intellectual Property.

Limitations of liability

Clairitec cannot be held liable for any direct or indirect damage to the user’s equipment when accessing the Clairitec site, and resulting from the use of material that does not meet the traditional web browsing specifications, or the appearance of a bug or incompatibility.

Clairitec cannot be held liable for consequential damages (such as for example a loss of market or loss of opportunity) resulting from the use of the site Clairitec.

Interactive spaces (possibility to ask questions in the contact area) are available to users. Clairitec reserves the right to delete, without prior notice, any content posted in this space that would violate the applicable law in France, especially the provisions on data protection. Where applicable, Clairitec also reserves the right to question the user’s civil and / or criminal liability, particularly in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text , photography…).

Hypertext links

The site Clairitec contains a number of hypertext links to other sites, set up with the permission of the publisher. However, Clairitec does not have the opportunity to check the content of the sites visited, and will not assume any liability as a result.

Applicable law and jurisdiction

Any dispute regarding the use of the site Clairitec is subject to French law with exclusive jurisdiction to the competent courts of Paris.

Analysis of visits to our site

We use Google Analytics to measure user visits. The recorded information is: the URL of the links through which the user accessed the site, the user’s access provider, the user’s Internet Protocol (IP) address, the computer system of the user. This analysis works via cookies, it is stored on Google’s servers for a period of 26 months, and you will find all the explanations concerning their use or refusal further down on this page.

Declaration regarding the use of cookies on this website

Navigation on the Clairitec website may cause the installation of cookie (s) on the user’s computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.

The refusal to install a cookie may make it impossible to access certain services. The user can however configure his computer to refuse the installation of cookies.

What are cookies ?

Cookies are small pieces of information sent from a website and stored on the user’s computer during his visit to this site. Cookies perform many functions, such as informing the website of your previous activity on the site to make your use of the site more efficient and user-friendly, remembering your preferences, allowing you to navigate the site. site, and to authenticate you if you registered on the site or if you seek to make a purchase through this site. Cookies can also make the advertisements you see online more relevant to you and your interests.

The use of cookies does not damage your computer in any way and is usually automatically deleted after a certain time, for example six months. You will find more information about cookies on the website: https://www.cnil.fr/fr/cookies-et-autres-traceurs.

Does Clairitec use cookies on its websites?

Yes. Like almost all websites, we use cookies on our sites. This allows us to detect that the same user has returned to our site, to know how many users have visited our sites, which pages have been consulted and if there were any technical problems when loading pages or navigation on the site. By collecting this information, we can find out which parts of our sites are of most interest and utility to our users, and monitor the overall interest generated by our websites. It also allows us to identify technical issues related to the site, so that we can resolve them as quickly as possible. In return, this helps us to ensure the proper functioning of our websites and to improve what we offer to our visitors.

Am I required to accept cookies to use this website?

No. You can disable the use of cookies, including those used on our website, by disabling the cookie function of your browser. However, parts of our site, as well as most other sites, will not work properly if you opt for this solution. If you choose, for example, to buy something on our site or enter a password to access a restricted area, you will not be able to do so until the website can authenticate you through the Cookies.

What types of cookies are used by this site?

Three main categories of cookies are used on our websites:

  • Strictly necessary cookies (or essential). These cookies are essential for you to browse a website and use its functions, including the services you have requested. Without these cookies, you will not be able to access these services which include, for example, browsing as a registered user, accessing secure areas of the site or making a purchase on the site. Like all public websites, our website uses strictly necessary cookies.
  • Performance cookies. These cookies collect information on how visitors use a website, and allow you to know for example which pages are most often viewed by users, and whether they receive error messages from certain web pages. These cookies do not collect information identifying the visitor. The information collected is aggregated and anonymous, and is only used to improve the functioning of the website. Like almost all websites, we use performance cookies on our sites.
  • Functionality cookies. These cookies allow the website to remember the choices you make (such as your username, your language or the region you are in). In return, this allows the site to provide you with enhanced and more personal features, and thus enhance your visit to this site. The information collected by these cookies is usually anonymous and does not include your browsing activity on other websites. Like almost all websites, we use feature cookies on our sites.

What happens if I allow cookies on my browser?

Unless these features are disabled, by using our website and online services, you authorize us to install cookies and related technologies on your computer.

What are web beacons?

Some pages of our site may contain web beacons (also known as internet beacons, web beacons or transparent GIFs). We use web beacons to improve the display of content for visitors and to create statistics about web traffic and trends. Web beacons cannot identify you as an individual.

How can I refuse (withdraw my consent for) the use of cookies or other similar web technologies?

You can refuse the use of cookies in two ways:

  • First, you can set your browser to block the use of cookies. In this case, you can still browse our site but you may not be able to use a number of its features.
  • Second, you can click the refusal link below, to prevent us from using nonessential cookies and related technologies. You can also withdraw your consent regarding the web beacons used by this site by clicking the button below. Be aware that many features of our websites depend on these technologies to provide content or improve the presentation, and removing these cookies may reduce functionality and make navigation on the site less effective and enjoyable. Withdrawing your consent to these cookies disables them so that they can no longer perform the functions described above. Note that the deactivation code for these cookies will still be present on your computer or other device and cookies will be listed in your browser, unless you also delete them from it using the browser settings; you will find instructions on this subject on the website: www.aboutcookies.org.

Does Clairitec allow third parties to install cookies or other similar technologies on its websites?

In general, we do not allow third parties (such as advertisers) to install cookies on our websites or to engage in behavioral advertising. However, on some of our websites, such as our social media pages, people may have downloaded third-party content, such as videos from YouTube or others, or integrated content and sharing tools from other third party sites. As we do not control the dissemination of cookies by sites that do not belong to and are not operated by Clairitec, you will need to check the relevant third party internet site (s) to find out more about these cookies. to know if it is possible to refuse to receive them, and what is the way to do it. However, you can usually disable third-party cookies by adjusting your browser settings. You will find instructions on this subject on the website: www.aboutcookies.org.